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Senior Account Director

Location
Los Angeles, CA
Posted
26 Mar 2020

The Senior Account Director will be responsible for ensuring that clients continually receive superior service, thinking and quality from our company and that strategy, planning, programs, tactics, budgets, schedules, creative, documentation and account profitability stay on track. The Senior Account Director will be a capable manager with team building skills and mentoring abilities. The Senior Account Director bears responsibility for the account's growth and profitability and the development of the account team.
The ideal candidate must have extensive experiential marketing experience, internal team management experience, client service communication, be well organized, a self-starter, able to work with a variety of people with varying work styles and be able to prioritize workload. This position reports to Vice President, Client Service.
KEY ATTRIBUTES:
CREATIVE - not only can you deliver, but you are a forward-thinker
COMMUNICATIVE - be passionate about your beliefs. Say what you mean and show us you know your audience
CONNECTIVE - essential to being a partner is being able to connect with others on a personal & professional level
CHANGE AGENT - as our industry is continually evolving, so are our initiatives
CHAMPION - stand behind the team with support & praise; we win as a team!
JOB RESPONSIBILITIES:
Build and strengthen executive level client relationships through leadership, relationship building and strategic program development
Strategic ability to conceive, develop and implement programs that build client brand and provide a foundation to drive client business growth
Deliver measurable results to the client and provide post-event reporting and ROI analysis
Manage internal and external staff on execution and delivery of programs
Ensure financial management of the account meets agency standards
Develop appropriate communication to client, project managers or other pertinent individuals on as needed basis
Expand assigned business through identification of emerging opportunities and securing of incremental revenue and/or acquisition of new business
Position yourself as a leader within the team and company to help lead growth and development of organization
Apply best practices and learnings from previous projects to elevate performance level
Create accountability practices within company
SKILLS & QUALIFICATIONS:
10+ years marketing, client service, team management and agency experience
Bachelor's degree in marketing and/or equivalent experience in related-field
Motivational leadership, inspiring team to deliver top performance against assigned business
Excellent interpersonal skills - experience in client management is a necessity
Ability to develop and sustain strong working relationships with multiple national and local clients
Proficiency in project management and proven track record of delivering projects on time and within budget
Proven experience and ability to effectively present marketing campaign concepts and ideas to an audience
Strong planning and organizational skills to effectively manage numerous programs and resources simultaneously
Sound decision-making and problem-solving skills based in agency, client and industry knowledge
Excellent verbal and written communications skills
Strong management skills; prior internal staff management
A thoroughly developed knowledge of our industry, products and services, as well as those of our competitors and clients
Experience working with large consumer brands
Willing and able to work nonstandard work hours, weekends and travel as required
Must have professional appearance and persona with a strong work ethic and a positive, can-do attitude
Microsoft Office proficient (Word, Excel, PowerPoint, Outlook)

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