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Salesforce Technical Architect

Location
Santa Clara, California
Job Type
Permanent
Posted
15 Oct 2020
The TeamThe IT Customer Experience Cloud Applications Salesforce team is responsible for building best-in-class support tooling and case management. We are transforming the Customer Support experience at Palo Alto Networks with increased emphasis on self-service, tiered support, advanced channels of support, and using product telemetry and Machine Learning to build a proactive/predictive Support organization.Your CareerThis role will involve configuring Salesforce and creating Lightning components using Javascript. The additional scope will include analysis, design, testing, and support for what you build.As an architect level Salesforce Engineer, you will interface directly with business users and enterprise BSAs to understand business requirements, define solution architecture, create technical specs, design, develop and implement solutions focused on the Salesforce platform.We are looking for a rock star to work on one of the larger and more complex Salesforce implementations with lots of opportunities to learn new aspects of Salesforce, gain valuable experience, and make a huge impact in a fast-growing company.You will apply an open communication and collaborative style and lead by example, being both customer-centric and service-minded, able to interact with end-users, executives, analysts, and technical colleagues - creating consensus and clear strategy where appropriate.Your ImpactEngage by providing guidance / scope / solutions to the following: technical team / product manager / analysts.Perform mentorship / code reviews for members on the teamUnderstand, with a high degree of specificity, integration and data migration with the PlatformDrive team on major themes to improve stack health (test quality / security / performance / tech debt)Lead technical design sessions, architect and document technical solutions aligned with client business objectives, and identify gaps between client's current and desired end states.
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Details

  • Job Reference: 182905749-2
  • Date Posted: 15 October 2020
  • Recruiter: Palo Alto Networks
  • Location: Santa Clara, California
  • Salary: On Application
  • Sector: I.T. & Communications
  • Job Type: Permanent