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Parts Counter Sales Associate - Phone Sales Specialist

Dixon, California
Job Type
15 Oct 2020
TEC Equipment is the West's leading full-service, heavy-duty truck and trailer dealership, with over 1,300 employees in 29 locations in Washington, Oregon, California, Nevada and Arizona. Since our humble beginnings in 1976, we continue to be family-owned and operated. Click Here to Learn More About TEC Equipment.Our new Dixon, CA full service dealership has an opportunity for a Parts Counter Sales Associate - Phone Sales Specialist who will be responsible for meeting sales targets by seeking to understand each customer's challenges and needs, creating valued customer relationships, and seeking new opportunities to grow sales. Our new facility opened March 2020 and is situated on 21 acres and featuring a 61,100 square foot facility that includes a modern parts showroom, and comfortable driver amenities.Schedule: Monday - Friday, 8:00AM - 4:30PM.In this role you will:Facilitate a seamless experience for our customers between the warehouse, other parts department personnel, and service department.Assist customers with selecting parts, suggesting related parts,offering specials, and ensuring that the customer is exposed to the full product line. Communicate through variety of mediums (in person, by phone, computer, etc.).Answer phone calls, providing price quotes and other information. Assist outside sales representatives with their orders. Assist service technicians in selecting parts needed for repairs in process. Provide the same high level of service to the other dealership departments as is given to other customers.Handle parts payment collection at point of sale and make sure all parts are billed correctly through the service department.Order parts as needed; keep customers and supervisor updated on status; notify customers and/or shop immediately when parts arrives.Replenish assigned inventory daily. Advise manager when areas of the department are not in satisfactory condition.Assist with warehouse responsibilities as needed.Required Qualifications:Experience in heavy duty truck/heavy equipment parts sales role.Mechanical aptitude and understanding of industry equipment.Experience with phone sales.Customer service experience, excellent phone etiquette & professional demeanor.Ability to proficiently navigate through websites and look up parts.Ability to lift up to75lbs without assistance and perform requirements of warehouse responsibilities in safe and alert manner.We believe our employees deserve a safe work environment. All offers of employment are contingent on successful completion of pre-employment drug screen and background check. Employment for positions that require driving is contingent upon passing MVR record check and being insurable by our auto insurance policy.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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  • Job Reference: 182899952-2
  • Date Posted: 15 October 2020
  • Recruiter: Tec Job center
  • Location: Dixon, California
  • Salary: On Application
  • Sector: Sales & Marketing
  • Job Type: Permanent