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Operations Manager

Simi Valley, California
Job Type
15 Oct 2020
The HVAC Operations Manager deploys all personnel, resources, and discipline necessary to lead the business operations to achieve the budgeted revenue, profits, goals and objectives. The leader manages their team to the KPI's found in the DSC report and Profit Planner. They manage and hold their team accountable to executing on the goals prescribed to the department. Activities:• Ensure the completion of all manager's reports including the DSC and profit planner • Ensure all work performed by your team meets the requirements mandated by our standard operating procedures • Ensure all staff is held accountable to meet or exceed daily, monthly, and quarterly goals • Review all client challenges to ensure they are brought to a positive conclusion • Call by call debriefing with technicians while they are onsite to ensure service is exceptional and the job was done correctly • Recruit, hire, and train all personnel to achieve the required client fulfillment objectives Requirements• Two years of management experience, preferably in the home services industry• Ability to travel for business when necessary• Five years of experience in a technical role or two years as a service or installation manager in the home services industry • Exceptional leadership skills to build and train a high-performance team
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  • Job Reference: 182898541-2
  • Date Posted: 15 October 2020
  • Recruiter: Goettl Air Conditioning & Plumbing
  • Location: Simi Valley, California
  • Salary: On Application
  • Job Type: Permanent