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Manufacturing IT Support Technician

San Jose, California
Job Type
15 Oct 2020
Western Digital The next big thing in data is you!ESSENTIAL DUTIES AND RESPONSIBILITIES:Primary responsibility is to keep Wafer manufacturing lines running.Level 1 support for all IT Manufacturing related incidents.Install, support, upgrade, replace, and remediate all IT manage hardware along manufacturing lines.Quickly respond to requests and incidents from our customers.Troubleshoot Hardware, Operating System and software issues.Troubleshoot Network issues from the client up to the switch and IDF.Interface with the various IT and manufacturing groups to understand issues.Interpret how to solve long term needs within the framework of IT MFG standards. REQUIRED:Minimum of 2 years' experience within a desktop support or system admin role.Experience troubleshooting hardware issues and replacing hardware on Windows machines.Experience troubleshooting printings, barcode scanners.Experience troubleshooting basic client-side network (DHCP, DNS, Static IP) problems.Must have good communication skills.Must be available for swing shift, weekends, and on-call support.Linux support experience a plus.Network hardware support experience a plus.ABOUT WESTERN DIGITAL® The future. It's on you. You & Western Digital.We've been storing the world's data for more than 50 years. Once, storage was the most important thing we could do for data. Now, we're helping the world capture, preserve, access and transform data in a way only we can.The most game-changing companies, consumers, professionals, and government organizations come to us for the technologies and solutions needed to bring meaning and value to their ever-increasing diversity of data.But we can't do it alone. Today's exceptional data challenges require your unique skills. You can be the next big thing in data. Western Digital® data-centric solutions are comprised of the Western Digital, G-Technology™, SanDisk® and WD® brands.Western Digital is an equal opportunity employer. Western Digital does not discriminate on the basis of race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Equal Employment Opportunity is the Law" poster. Western Digital participates in the E-Verify program in the US. For more information click here. Este empleador participa in E-Verify.
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  • Job Reference: 182911197-2
  • Date Posted: 15 October 2020
  • Recruiter: Western Digital Corporation
  • Location: San Jose, California
  • Salary: On Application
  • Sector: I.T. & Communications
  • Job Type: Permanent