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Inside Sales Coordinator

Thornton, California
Job Type
15 Oct 2020
General SummaryThe Inside Sales Coordinator is responsible for developing new prospects and interacts with existing customers primarily by phone, to increase sales. Provides support to customers and account managers by maintaining frequent communication with both and by helping troubleshoot problems.Works under general supervision; a certain degree of creativity and latitude is required; relays on pre-established guidelines to perform the functions of the job.Principal Duties / ResponsibilitiesMaintains frequent communication with customer base and gathers information to ensure their satisfaction.Solicits sales orders from existing customers via phoneDevelops new customers via "pull" through marketing (Phone-Internet).Assists qualifying leads gauging interest level, time frame, needs, etc., and directs leads to proper channels.Executes market penetration strategy utilizing web based sales leads.Communicates sample needs for customers/dealers/contractors with the plant.Corresponds regularly with customers, i.e. Brand Bulletins, Brochures, and any program updates.Helps drive new product sales by communicating unknown products to customersWorks with account managers to comply with customer request and to solve customer problems.Maintains positive relationships with distributorsWorks with Product Managers to enhance sales programsAttends shows and product introductions when necessary.Attends various product trainings, as needed.Prepares various reports and correspondence as required.Performs other duties as required.RequirementsKnowledge RequiredMinimum of high school graduateMinimum two years of experience in customer services.Working knowledge and proficiency in the use of computer and business related software, including Microsoft applications (Excel, Word and Outlook)Working knowledge of various office equipment (computer, scanner, etc)Skills and abilitiesProficiency in the use of the English language in reading, writing and speakingProficiency in the use of business mathAbility to successfully communicate with all organizational levelsAbility to communicate clearly via phone and email with co-workers and managementAbility to organize and prioritize work load and manage timeAbility to work hours mandated by managementAbility to pass a drug testConductSelf-managingHighly motivated and enthusiasticGood interpersonal skills and good communicatorStrong organization skills and detail orientedBe a team player and support the Company's goalsConducts in a professional manner
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  • Job Reference: 182912420-2
  • Date Posted: 15 October 2020
  • Recruiter: UFP Thornton, LLC
  • Location: Thornton, California
  • Salary: On Application
  • Sector: Sales & Marketing
  • Job Type: Permanent