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Director of Engineering - Infrastructure Monitoring

Location
San Francisco, California
Job Type
Permanent
Posted
15 Oct 2020
Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we're committed to our work, customers, having fun and most importantly to each other's success. Learn more about Splunk careers and how you can become a part of our journey! Are you passionate about infrastructure monitoring? We are! Join us in Splunk Observability to develop the next generation of monitoring products for our customers. We are looking for a seasoned engineering leader to help develop and grow a team of passionate UI and platform service engineers to develop and improve our SaaS Infrastructure Monitoring product. Infrastructure Monitoring provides developers, Dev Ops and all Splunk customers the experience they need to diagnose issues with their SaaS products with high availability and scalability for our largest customers. You are someone who thrives in a dynamic environment and has a track record of technical expertise and management responsibility. You will be responsible for driving your team to work closely across multiple engineering areas and locations. As we drive forward for the success of our customers, you will hold the team accountable to achieve goals of engineering excellence and product value. Your job includes collaborating closely with your peers across all Engineering areas as well as product management, program management, UX and documentation cross-functional teams to help your team deliver success to our customers. We want you to enable every team member to do the best work of their lives. You will be in high demand and this role requires a strong leader who brings a ton of empathy while holding the line of high quality, continuous releases. Provide enough structure to bring about prioritization of work that has the biggest impact for Splunk's customers while allowing flexibility, empowerment of teams to deliver beyond our customers' expectations. Requirements: + Experience hiring and developing teams within an existing organization to work side-by-side with other teams + Experience hiring and developing of engineers who recognize that Ops is a part of their job responsibility and ensure delivery of quality services which reduce incidents and focus on the success of our customers + Develop team identity, empowering direct reports and building career growth options for your team + Experience working directly with customers and training engineers how to work with customers + Experience leading Platform and Application teams who support internal and external customers + Microservices and SaaS application development experience + Experience building and cultivating strong engineering practices and processes + BS CS/EE or equivalent practical experience with 15+ years of industry experience, of which 5+ years is in Engineering Management, with 1-2+ years experience at the Director level. Roles and Responsibilities: + You will diagnose and resolve systemic obstacles that prevent your team from delivering high-quality software that delights our customers and helps them solve their biggest challenges + You will champion an atmosphere of continuous improvement by serving as a coach, mentor, and technical advisor. + You will meet 1-1 with team members on a regular basis. + You will plan and support career development. + You will recruit and retain top talent. What We Offer You: + A constant stream of new things for you to learn. We're always expanding into new areas, bringing in open source projects and contributing back, and exploring new technologies. + A set of talented and dedicated peers from engineering and QA to product management and customer success. + A collaborative and supportive work environment. + We don't expect people to work 12 hour days. We want you to have a successful time outside of work too. We trust our colleagues to be responsible with their time and dedication and believe that balance helps cultivate an exceptional environment. We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records. About Splunk Splunk was founded to pursue a disruptive new vision: make machine data accessible, usable and valuable to everyone. Machine data is one of the fastest growing and most complex areas of big data-generated by every component of IT infrastructures, applications, mobile phone location data, website clickstreams, social data, sensors, RFID and much more. Splunk is focused specifically on the challenges and opportunity of taking massive amounts of machine data, and providing powerful insights from that data. IT insights. Security insights. Business insights. It's what we call Operational Intelligence. Since shipping its software in 2006, Splunk now has over 13,000 customers in more than 110 countries around the world. These organizations are using Splunk to harness the power of their machine data to deepen business and customer understanding, mitigate cybersecurity risk, prevent fraud, improve service performance and reduce costs. Innovation is in our DNA - from technology to the way we do business. Splunk is the platform for Operational Intelligence! Splunk has more than 2,700 global employees, with headquarters in San Francisco, an office in San Jose, CA and regional headquarters in London and Hong Kong. We've built a phenomenal foundation for success with a proven leadership team, highly passionate employees and unique patented software. We invite you to help us continue our drive to define a new industry and become part of an innovative, and disruptive software company. Benefits & Perks: Wow! This is really cool! SF Only Medical, full company paid Dental, Vision and Life Insurance, Flexible Spending and Dependent Care Accounts, Commuter Accounts, Employee Stock Purchase Plan (ESPP), 401(k), 3 weeks of PTO, sick leave, stocked micro kitchens in Splunk offices, catered lunches on Mondays, catered breakfast on Fridays, basketball hoops, ping pong, arcade games, BBQ's, soccer, "Fun Fridays". Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Non SF Medical, full company paid Dental, Vision and Life Insurance, Flexible Spending and Dependent Care Accounts, Commuter Accounts, Employee Stock Purchase Plan (ESPP), 401(k), 3 weeks of PTO and sick leave. Our work environments vary by location however we believe in hosting amenities and fun activities to fuel our energy. You may find fully stocked micro kitchens, catered lunches on Mondays and breakfast on Fridays, basketball hoops, ping pong, arcade games, BBQ's, soccer and "Fun Fridays". This isn't a job - it's a life changer - are you ready? Individuals seeking employment at Splunk are considered without regards to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition (except where physical fitness is a valid occupational qualification), genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. Click here to review the US Department of Labor's EEO is The Law notice. Please click here to review Splunk's Affirmative Action Policy Statement. Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk's Pay Transparency Nondiscrimination Provision. Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk's website should send comments to (see below) Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page. Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk. To check on your application click here.
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Details

  • Job Reference: 182905259-2
  • Date Posted: 15 October 2020
  • Recruiter: Splunk
  • Location: San Francisco, California
  • Salary: On Application
  • Sector: Engineering
  • Job Type: Permanent