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Director of Agency Partnerships

San Francisco, California
Job Type
15 Feb 2021
Creative Experiences (Creative X) is a global, integrated creative agency that drives the creative vision for our brands and how they are perceived in the world. We develop all consumer brand content and experiences for the Facebook company, Facebook app, Instagram, Messenger and WhatsApp.Our vision is fearless creativity that redefines social. With some of the industry's best talent on our team, we create beautiful work that has a purpose. And with an audience of almost five billion across five of the world's biggest brands, we create brave ideas that demonstrate the full creative potential of our platforms, including industry leading, envy-inducing creative experiences. We believe in attracting and nurturing world class talent with a focus on diversity, community and career development.We have developed best-in-class collaboration models with agencies and our cross-company creative network. While we lead our team to create innovative films, content, and experience across our own channels, we also guide our lead agencies in the creation of content for TV, Print and OOH. This ensures a consistent and strong creative narrative for work that reaches an audience across the globe due to the scale of our apps. The Director of Agency Partnerships is responsible for developing an agency engagement vision, working with leadership to strategically redefine the model of creativity with our partners, and building a scaled program for collaboration between our global agency network. The Director of Agency Partnerships will oversee a team that executes on the agency engagement vision and ensures both adoption and process excellence. This includes building relationships with teams to understand business requirements, supplier footprint, needs and gaps, as well as keeping a pulse on the industry regarding agency news, offerings and trends and upholding our criteria related to diversity & inclusion and sustainability best practices. This person is also responsible for the vision and implementation of any shared resources, tools and processes required to bring this system to life.
  • Define a vision and engagement strategy for our agency relationships across the family of apps, including CMO involvement
  • Partner with Creative X and executive leadership on agency model direction and decisions
  • Partner with Consumer Marketing, Business Affairs, Finance, and other partners on a shared outsourcing and operational vision
  • Lead our Production Center of Excellence, a team of production strategists responsible for tracking, analyzing and reporting on agency performance and production output
  • Lead and consult on RFP process for any new agencies working on any of our Facebook brands
  • Provide Consumer Marketing teams with outsourcing support for high priority programs and initiatives, in addition to continuously evolving to meet Consumer Marketing resourcing needs and strategic objectives
  • Partner with internal Creative, Production and Program Management teams to assess the quality of work, performance and value of marketing suppliers
  • Lead research and implementation of tools to improve efficiency and scale
  • Manage relationships with marketing suppliers, including onboarding, training, reviews and re-evaluation for annual contracts
  • Provide Creative X with outsourcing resources, guidance and best practices
  • Build internal communications programs to drive adoption of processes and infrastructure
  • 15+ years of relevant or related working experience in account services and/or client management
  • 5+ years experience in a Global Account Director, Group Account Director or Executive Account Director role
  • Experience overseeing global accounts, brands, and/or teams at an advertising agency
  • Experience managing budgets and external suppliers/agencies
  • Experience managing and reporting agency staffing, burn reports, client contracts and new business development
  • Experience fostering cross-functional working relationships in a medium to large scale global organization
  • Understanding of marketing business and staffing models
  • Experience in new business development
  • Experience in Social Marketing
  • Experience in agency operations
  • Experience in brand strategy or brand planning
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.
Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@.
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  • Job Reference: 231930331-2
  • Date Posted: 15 February 2021
  • Recruiter: Facebook
  • Location: San Francisco, California
  • Salary: On Application
  • Sector: Accounting
  • Job Type: Permanent