Job Number: Nelson Staffing
is looking for detail oriented and poised Customer Service Representatives
for our well-established client in Concord. These are full-time temp to hire positions
within a 24/7 call center environment starting ASAP!Responsibilities:
- Answer telephone calls in a timely manner and assist callers with questions regarding products and services or refer callers to the proper department.
- Recommend and cross sell products and services to members in accordance with established goals.
- Investigate issues/problems, and determine resolutions within designated authority
- Handling high volume inbound and outbound calls in a professional manner
- Must have a flexible schedule (center is open 24/7)
- Positive and professional customer service skills
- Ability to multi-task, and manage time effectively
For more than 45 years, we've been passionate about helping people find jobs they love - rewarding jobs that further career goals. At Nelson, we partner with companies that have outstanding reputations. Working with innovative startups to Fortune 500 companies, our skilled recruiters have access to opportunities beyond what you can find on your own. With Nelson, you'll get the most out of your career. Together, we'll set career goals and find you a position where your skills shine. For a full listing of jobs, go to: and click "Find Work."